Friday, November 15, 2019
Great service, but why don't they want money?
Another of those odd mispricings in the world of software.
A customer was wondering whether my courseware is compatible with Safari on a Mac. We had tested it a couple years ago with Safari on Windows, and it was fine there; but apparently Safari stopped updating its Windows browser. So I needed to check the latest Mac version via emulation. There are several choices available. Lambdatest is the only one that offers a free service.
Tried it. After some yakshaving (my Fujitsu keyboard, which runs through a USB emulator, couldn't talk to the Lambdatest emulator) the test shows everything works properly. So the customer's problems aren't related to incompatibility of my app. Relief. The problem must have been something else, and the complaint seems to have quieted down, indicating that they found the something else.
Thus I'm happy with Lambdatest's service, and would LOVE to pay for it during the times when I need it. Lambdatest doesn't offer that alternative.
Their subscription is $30 a month. I'd gladly pay $30 for this important service when I need it. I only need it for about a month every two years. But you can't subscribe for a month. You have to pay $360 for a full year in advance.
Why would a company choose to provide service for free instead of thirty dollars? Doesn't make sense.
¶ 3:29 PM 
